Shipping policy
Thank you for shopping with us. Please read the following shipping details carefully:
1. Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Delivery usually takes:
1–3 business days inside major cities.
2–5 business days for other areas.
Please note that delivery times may vary due to courier delays or high demand.
3. Shipping Fees
Shipping fees are calculated at checkout based on your location.
Any additional charges from the courier (if applicable) are the customer’s responsibility.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email so you can monitor your shipment in real time.
5. Incorrect Address
Customers are responsible for providing the correct shipping address.
If the courier returns the order due to an incorrect or incomplete address, reshipping fees will apply.
6. Damaged Packages
If your package arrives damaged:
Take photos immediately, and
Contact us within 24 hours so we can assist you.
7. Shipping Areas
We currently ship to all regions nationwide.
If your area is not covered by our courier, we will contact you to arrange an alternative solution.